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Summary of the Edmonton ASQ Section Management Plan
2008 – 2009
Since
August 2008, Edmonton section executive volunteers have participated in one strategic planning sessions.
This Three-hour session consisted of brainstorming, discussion, and plan
formulation for the short and long terms.
Working within the framework of the strategic plan for the national ASQ,
four section objectives have been used:
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Member
Growth
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Member
Value
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Member
Satisfaction
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Member
Retention
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For each
objective, the executive has identified measurable goals and a set of
activities to achieve success measures within the desired timeline.
The following is a summary of activities planned to be included in the
Strategic Management Plan for 2007 – 2008.
Strategic
Objective 1:
Member Growth
Activities:
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Increase
visibility and awareness of section at educational institutions through
developing a contacts list with local colleges and universities by April
2009.
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Strategic
Objective 2:
Member Value
Activities:
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Website
development by developing a list of website opportunities, policies
guiding regular attention to the section website, and development of a
satisfaction measure by December 2008
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Section
leadership demonstrated through completion of a business plan, regular
executive meetings, sustainable executive, and a future quality award by
December 2009.
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Plan
and resources available by September 2009 to increase the newsletter
frequency from 4 to 6 per year
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Programming
delivered with a template for annual section events by June 2009
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Expanded
geographical event where an event is delivered outside of the Edmonton
area next year
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Promoting
certification through planning an annual program event on this topic and
by providing access to certification information at other events,
newsletter, and website
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Strategic
Objective 3:
Member Satisfaction
Activities:
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Overall
satisfaction survey to section members to be developed and completed by
section members in May 2009
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Event
evaluation forms available at each section program
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Strategic
Objective 4:
Member Retention
Activities:
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Certification
exams are regularly administered and information packages are developed
and distributed to examinees by June 2009
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Organizing
plan for promoting re-certification through contacting current certified
members by June 2009
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The
executive is always open to suggestions or comments regarding section
activities and initiatives. A
portion of the year-end event in June will be devoted to the section’s
strategic management plan. In the
meantime, please forward all comments to Viswanathan
Ganapahy Section
SMP Chair.
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American Society for Quality (ASQ)
Edmonton Section