American Society for Quality (ASQ) Edmonton Section

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Summary of the Edmonton ASQ Section Management Plan

2008 – 2009
Since August 2008, Edmonton section executive volunteers have participated in one strategic planning sessions.  This Three-hour session consisted of brainstorming, discussion, and plan formulation for the short and long terms.  Working within the framework of the strategic plan for the national ASQ, four section objectives have been used:
Member Growth
Member Value
Member Satisfaction
Member Retention
For each objective, the executive has identified measurable goals and a set of activities to achieve success measures within the desired timeline.  The following is a summary of activities planned to be included in the Strategic Management Plan for 2007 – 2008.
 
Strategic Objective 1:            Member Growth
 
Activities:
Increase visibility and awareness of section at educational institutions through developing a contacts list with local colleges and universities by April 2009.
Strategic Objective 2:            Member Value
 
Activities:
Website development by developing a list of website opportunities, policies guiding regular attention to the section website, and development of a satisfaction measure by December 2008
Section leadership demonstrated through completion of a business plan, regular executive meetings, sustainable executive, and a future quality award by December 2009.
Plan and resources available by September 2009 to increase the newsletter frequency from 4 to 6 per year
Programming delivered with a template for annual section events by June 2009
Expanded geographical event where an event is delivered outside of the Edmonton area next year
Promoting certification through planning an annual program event on this topic and by providing access to certification information at other events, newsletter, and website
Strategic Objective 3:            Member Satisfaction
 
Activities:
Overall satisfaction survey to section members to be developed and completed by section members in May 2009
Event evaluation forms available at each section program
Strategic Objective 4:            Member Retention
 
Activities:
Certification exams are regularly administered and information packages are developed and distributed to examinees by June 2009
Organizing plan for promoting re-certification through contacting current certified members by June 2009
The executive is always open to suggestions or comments regarding section activities and initiatives.  A portion of the year-end event in June will be devoted to the section’s strategic management plan.  In the meantime, please forward all comments to Viswanathan Ganapahy Section SMP Chair.
 

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Last modified: September 19, 2008