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Program

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API Specification Q1 - Quality Management Systems For The Oil & Gas Industry
Mr. Darryl Logan has been involved with API Quality Management Systems as both a consultant & API Authorized auditor over the last two decades. In this presentation you will learn about the differences in requirements from ISO9001 and the intent of the API Q1 QMS specification for manufacturers and manufacturing related process providers. He will also address the specifics of API’s Quality Registration & API Monogram Licencing programs. This informative presentation will give those interested in applying for API recognition valuable insight into the quality system and API program requirements.

Change Management

Peter Dimmell
Oil has dropped from over $100 per barrel to the new normal value of $50 per barrel. This has had deep and significant impacts on hydrocarbon based economies such as Alberta, BC, Saskatchewan and Newfoundland. All oil and gas related companies from the Producers to Service Companies to local hardware stores are now having survive in a low margin market environment.
As a result companies have shed staff in order to keep the lights on. Lean/Six Sigma, or general quality management concepts are poorly understood by oil and gas based companies.
Concepts taken from GE and DuPont on dramatically improving the performance of supply chains was applied to Encana. The initial roll out of Supplier Quality Management failed miserably. The program was revised and implemented a Change Management model and approach. The program then rapidly expanded and ultimately saved Encana $160MM over four years. It was implemented across the organization.
This Change Management model and Supplier Quality Management is now being applied to the Heavy Industrial Construction Industry. Case Studies are used to demonstrate how Change Management has been applied along with Supplier Quality Management in moving industry forward in a low margin market.

Continuous Improvement
Gordon Masiuk, President, Masiuk Consulting Services, Ltd.
This presentation will focus on applying proven methods and tools for sustaining and optimizing CQI initiatives. The emphasis will be on providing a practical understanding of the human side of change and workforce engagement when implementing and sustaining continuous quality improvement programs and initiatives. Mr. Masiuk will discuss what really drives sustainability for continuous improvement initiatives, why and how employee engagement is critical to business success, and how reinforcement is the secret key to employee engagement and sustainability of CQI. Real life examples of how these approaches have been successfully implemented in a variety of organizations and industries will also be shared.

Energy Pipelines

Join me, Vik Kohli, for an impactful story of experiences the energy pipelines industry has undergone to advance quality at an accelerated pace. Our journey began only a few years ago and significant advancement has occurred in a short time period by keeping quality simple. I will share our two pronged approach of changing culture and systems in parallel to ensure success and sustainability. I do not consider myself a quality expert; however, I was tasked with leading the industry through this change by connecting quality to business value, ensuring quality was measurable and making sure everyone who works in the industry has a personal connection to quality. The session will be relaxed and inviting; in essence an open conversation about my story and I invite you to engage and participate.

ISO 9001: 2015 QMS Transition – Expert Panel

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. A new version of the standard, ISO 9001:2015, was launched, replacing the previous version (ISO 9001:2008).

The speaker panel consists of:

·         Quality Representatives from two companies who have successfully upgraded

·         a Certifying Body Auditor, and

·         a QMS consultant.

This is your opportunity to learn from others and ask questions on options to address the new requirements, such as: leadership engagement, risk and opportunities, context of the organization, internal and external issues, organizational knowledge, change management, quality manual options, documented information, quality objectives, etc.

Lean Workshop

Kimberly Belland

Start your organization off on the right foot with Lean. Learn what Lean is and how it relates to your business. Experience a production and continuous improvement model in real time. This session will give you hands on practice for everyday practical use.

Open group discussion will lead to further understanding of Lean. We will gather learnings from others in multiple industries and see how transferable they are for everyone. Great leaders are learners.

Leveraging the Network Effect
Michael Hughes

Networking has evolved from a “nice to do” activity to a required professional competency. In today’s complex and competitive business environment, the scope and diversity of your network often determines success. Unfortunately, for over 90% of business professionals, it is also a misunderstood and abused business strategy. This highly interactive session addresses the most common networking myths, explores secret network principles and supplies success strategies for creating and leveraging a network of relationships that will drive professional and personal success.

Reliability and Risk
Andre Ferrari

Reliability Engineering is often confused with other specialties such as Maintenance Engineering even Risk Analysis. This presentation will introduce the fundamental concepts of Reliability Engineering in line with the ASQ’s Certified Reliability Engineering (CRE) guidelines and as practiced in an operating environment such as Enbridge Liquids Pipelines but also in
a Refinery or Manufacturing plant. This includes the “academic definition” of Reliability as well as the derived tools and concepts used to ensure that an operating asset will provide adequate return on its capital investment over its defined lifecycle. The concepts will be supported by examples of studies and derived benefits including strategic decision making as well as some tools and processes used to enhance asset reliability. To respond to the main theme of this conference which is Risk Management, the interconnection between Reliability Engineering and Risk Analysis will be highlighted.

Social + Emotional Intelligence for a Stronger Workplace
Sandra Marin

You have probably heard of social + emotional intelligence. Some researchers, and business leaders believe that our success in work and life is driven more by our emotional intelligence (EQ) than by our cognitive intelligence (IQ)
The workplace is becoming more and more about how people are working together, and EQ skills are necessary for successful collaborations. This Is not about becoming all peaceful and happy but becoming more aware.
And the beautiful thing? While IQ remains pretty much fixed from birth, EQ can be learned.

Truly Understanding the Leadership of Quality

David Hall

If Quality is difficult to understand then leading a corporate strategic initiative to implement Quality seems almost impossible.  What does a leader do?  The leadership of Quality requires a few key ingredients if a Quality initiative is to succeed.  Find out what these ingredients are and how the recipe is made.  As a leader, learn what factors lead to success and those that risk failure in your journey to changing your organization and directing it to achieve Quality.

Find out how you can manage and lead change to transition your organization and its culture from status quo to the state of excellence that you desire.  The essence of leading Quality requires some new methods of management thought, organization and action.  Changing from a manager to a leader of Quality needs to happen before a leader can accomplish the desired goal of Quality.  Even then, the never-ending journey to Quality requires a leader’s vision, direction, persistence and patience.  The path is known.  Quality is real.  You can lead it!

Work Life Balance Workshop

Derrick Olesen

Life has many facets to balance and many issues come up that can cause stress and affect your
happiness. Life's circumstances, however, have less to do with your happiness than your
outlook on life and how you let things affect your balance in life. Happiness is under your
control—it is the product of your habits and actions and how you take control to bring it all
together.
Changing your habits in the name of greater happiness is one of the best things that you can
do for yourself.
The workshop will briefly cover some popular principles and theories, including: Maslow's
Hierarchy of needs; Steven Covey's 7 Habits of Highly Effective People; the greatest
management principle in the world, to name a few. The workshop will then focus on the Myth
of Balance. Ultimately, like all good Six Sigma Black Belt projects, the workshop will introduce a
tool to measure the effects that these habits and principles have on your satisfaction with your
life balance. The tool will then be used to guide you to meaningful steps you can take to
increase balance in your life. Each participant will leave the workshop with an action they can
take to implement a meaningful change in their life to improve their work life balance, and
ultimately their personal happiness!